Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Gift wrapping and packaging
All my jewelry arrives in a beautiful gift box with Guarantee Certificate, without additional cost!
Care instructions
Remove jewelry before washing, swimming and exercising and limit contact with creams, perfumes and lotions as much as possible.
The parts in coral, cameos or other stones are perfectly blocked but shocks or contact with detergents or chemicals or variations in temperature can damage their fixing capacity.
The total or partial refund is made only on condition that the product has not been worn, used or damaged.